FAQs
Your most burning questions, answered with flair and finesse.
Frequently Asked Questions
Where else can I find The RARE Food Co. products?
Other than our website, The RARE Food Co. products can also be found on online eCommerce platforms like Amazon and Flipkart.
Is The RARE Food Co. licensed or otherwise verified?
Yes, we possess a license (License No. 13322002000766) prescribed by the Food Safety Standards Authority of India (FSSAI).
How are my products packed?
No worries! Your products are packed under safe, hygienic, and optimized conditions in accordance with FSSAI regulations.
How can I reach The RARE Food Co.?
You can contact us through our Contact Page! We will be happy to assist you.If you have further questions, reach out to us at +91-7996269626 and wecare@therarefood.com
We charge a premium price for our products. Why is that?
Our products are carefully sourced, selected, and packed to ensure they meet the high standards of quality and prestige that our consumers deserve. Providing you with the best quality and authenticity is our top priority!
Answering your order & shipping related queries with ease.
Order & Shipping
How long will it take for products to come back in stock?
All our products are set to be restocked in 6 to 7 working days.
How long will it take to deliver my order?
Within 1 to 2 business days, but it may take up to 4 to 5 days, depending on your location.
What are the modes of payment?
Payment Modes(available) - UPI payment, Card payment, Netbanking.*Cash on Delivery is not available for now.
Can I cancel my order?
You may cancel your order before the product is dispatched from the warehouse.
Answering your return & refund related queries with ease.
Return & Refund
How can I return my order?
You may return your order or apply for an exchange provided the item is unopened. Opened items will not be eligible for return or refund.
How will the refunds be processed?
Refunds will be processed within 3-5 business days once we receive and verify the returned item.